FAQ

We’re here to answer any of your questions at any time. If you do not find the answer to a question you may have, give us a call! We are always available to clarity services provided, cost involved, and coverage options. CareBuilders at Home of MN has been in business for over 30 years as a home health agency, taking care of those who need it most.

CAN YOU TAKE MY LOVED ONE TO HIS/HER DOCTORS APPOINTMENTS, GROCERY SHOPPING OR SOCIAL OUTINGS?

Yes, we can take our clients to their appointments in their own private vehicle or we can take them in our caregiver vehicle. There is an extra .565/mile charge if our caregiver uses his or her own vehicle. Our caregivers have their own auto insurance and are bonded By CareBuilders at Home.

DO I HAVE TO BE HOME-BOUND TO QUALIFY FOR THIS SERVICE?

No, you do not have to be homebound to receive our services unlike home health care.

DO YOU HAVE BOTH HOURLY AND DAILY RATES FOR CAREGIVER SERVICES?

Yes, we have an hourly rate and live in daily rate based on your needs.

DO YOU HELP VETERANS AND THEIR SURVIVING SPOUSES RECEIVE VETERANS’ AID AND ATTENDANCE BENEFITS? IF SO HOW DO I QUALIFY?

Yes we work with a company named Veteran’s Care Coordinators who will assist you in acquiring and keeping your Veteran’s Aid and Attendance benefits current. You may apply for this benefit with a short questionnaire and found out within approximately 48 hours if you may qualify for this benefit.

DO YOU WORK WITH LONG TERM CARE INSURANCE COMPANIES?

Yes we work with many different long term care insurance companies and would be glad to contact ours to see what type of documentation they require in order to cover our services.

DOES MEDICARE PAY FOR THIS TYPE OF SERVICE?

No, unfortunately, Medicare does not pay for non-medical provider services at this time.

DOES PRIVATE INSURANCE PAY FOR THIS TYPE OF SERVICE?

Some private insurance companies do pay for this service. Check with your individual insurance company to see if they cover this type of service.

IS IT MY RESPONSIBILITY TO HANDLE MY CAREGIVERS TAXES, INSURANCE AND BONDING?

No, our rate consists of caregiver’s wages, payroll taxes, benefits, federal and state unemployment insurance, workers compensation insurance, and professional and general liability insurance. No money is ever exchanged between our clients and our caregivers.

WHAT ARE THE RESTRICTIONS ON HELPING MY LOVED ONE WITH THEIR MEDICATIONS?

As a non medical home health provider licensed by the Minnesota Department of Health we are only allowed to provide medication reminders after the medications are set up in pill boxes by the family, home health care or hospice company.

WHAT IS THE MINIMUM AMOUNT OF TIME I MUST COMMIT TO IN ORDER TO USE THIS SERVICE?

At CareBuilders at Home our focus is on your needs, so whether or not you need us just for a brief check in, or to be there 24 hours a day, we will schedule our caregivers based on your needs.